1. Before sending the return

Before returning a Product, please read the withdrawal rules described in:

• Store Terms and Conditions – Chapter 8. Withdrawal from the Contract;
• Instructions on the right to withdraw from the Contract.

Sending a parcel through the InPost Quick Returns service does not in itself replace the submission of a statement of withdrawal from the Contract.

Before sending the return, inform us of your withdrawal from the Contract by submitting an unequivocal statement to: sklep@kubekurody.pl.

It is helpful to include the Order number, your full name and the Products covered by the withdrawal. You do not need to give a reason for withdrawing from the Contract.

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2. How to send the return

You can send the Product back in three simple steps.

1. Complete the InPost form

   Go to: InPost Quick Returns and enter the required information about your Order and return parcel.

2. Receive the return code

   Once the return has been registered correctly, you will receive a shipping code in the InPost Mobile application or by e-mail.

3. Send the parcel from an InPost Parcel Locker

   Go to a selected InPost Parcel Locker. Scan the code in the application or select the parcel-sending option on the screen and enter the code you received.

   Place the parcel in the open compartment and complete the process by following the instructions displayed on the screen.

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3. Preparing the parcel

The Product should be properly secured for transport so that it is not damaged while being returned.

• You may reuse the packaging in which you received the Order, provided that it is still suitable for safe transport.
• Remove or fully cover all previous shipping labels, barcodes and transport markings.
• Place the return code on the parcel in accordance with the instructions provided by InPost.
• Secure the Products, accessories and other components against movement inside the packaging.
• Do not place information containing personal data on the outside of the parcel unless it is necessary for delivery.

Use of the original Product packaging or original shipping packaging is not mandatory, provided that the Product is properly protected for transport.

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4. Important information

• Use of the InPost Quick Returns service is optional. You may also return the Product through another carrier.
• The Customer bears the cost of returning the Product. The current price and terms of the service are displayed by InPost when the return parcel is registered.
• Keep the shipping confirmation and parcel number until the return process has been completed.
• Including the receipt in the parcel is not a mandatory condition for exercising the right to withdraw from the Contract.
• To help us identify and process the return, you may voluntarily include the Order number, your full name and the e-mail address used when placing the Order.
• The Product may be inspected after the parcel is received, in accordance with the Store Terms and Conditions and the instructions on withdrawal from the Contract.

The Product does not have to be completely unopened or suitable for resale as new for the withdrawal statement itself to be effective. However, the Customer may be liable for a reduction in the Product’s value resulting from handling it in a manner exceeding what is necessary to establish its nature, characteristics and functioning.

A statutory exception to the right of withdrawal may apply to Products delivered in sealed packaging which, after opening, cannot be returned due to health protection or hygiene reasons.

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5. Why use InPost Quick Returns

• No label printing – the return can be sent using the code provided by InPost.
• Available around the clock – the parcel can be sent from a selected InPost Parcel Locker at a convenient time.
• Shipment tracking – you can follow the parcel status in the InPost application or by using its tracking number.
• Simple process – the return is registered and sent without visiting a carrier’s customer service location.

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